Network maintenance services

Eurotek IT Link is fast becoming recognised as one of the leading IT support service providers across the UK and Ireland.

Eurotek IT Link’s technology portfolio includes WAN, LAN, Data and Information Security and IP Telephony incorporating all the leading network vendors including Cisco, 3Com, Nortel, Juniper, IBM, HP and Extreme Networks.

Eurotek IT Link ’s support services are delivered through a single-point-of-contact utilising the comprehensive range of skills and resources within our dedicated 24/7 UK based NOC, SOC and Technical Assistance centre

Services include:

    • UK and Ireland coverage
    • A single point of contact for all related incidents
    • Guaranteed responses and fixes within defined service level agreement
    • Extensive spares resource
    • A vast network of skilled and accredited field based engineers backed up by expert specialist consultants
    • 24/7 Service Desk and call logging facility
    • Service delivery management
    • Remote and onsite trouble shooting, and diagnostic services

Eurotek IT Link is committed to delivering the highest standards in support services by providing you with unrivalled levels of service and support in order to minimise downtime and increase operational efficiency.